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Article - #400136   


Can only connect to remote computers with their IP addresses

The information in this article applies to:
  • DameWare Mini Remote Control
  • - Version(s) Versions 10.0 and later


You may encounter errors around mandatory prerequisites when installing the DameWare Server or Mobile Gateway.


You can manually install the following components for version 11.0:

You can manually install the following components for version 10.0:

Note: If you install an evaluation version on Windows XP, you also need to download .NET Framework 2.0 Restributable (http://www.microsoft.com/en-us/download/details.aspx?id=6523).


Knowledgebase Article: #400136
Category: General Information
O/S Info: All
Last Revised: Wednesday, August 06, 2014
Keywords: unc, dnscache, dns cache, fqdn, dns client, connection, connect, ip address
Description: This article describes how to resolve error 12045 and to resolve connection errors that result from a missing security certificate on the computers running DRS or MRC.
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