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Article - #400136   

 

Can only connect to remote computers with their IP addresses

 
The information in this article applies to:
  • DameWare Mini Remote Control
  • - Version(s) Versions 10.0 and later

Issue

You may encounter errors around mandatory prerequisites when installing the DameWare Server or Mobile Gateway.

Resolution

You can manually install the following components for version 11.0:

You can manually install the following components for version 10.0:

Note: If you install an evaluation version on Windows XP, you also need to download .NET Framework 2.0 Restributable (http://www.microsoft.com/en-us/download/details.aspx?id=6523).

 


Knowledgebase Article: #400136
Category: General Information
O/S Info: All
Last Revised: Wednesday, August 06, 2014
Keywords: unc, dnscache, dns cache, fqdn, dns client, connection, connect, ip address
Description: This article describes how to resolve error 12045 and to resolve connection errors that result from a missing security certificate on the computers running DRS or MRC.
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