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Remote registry values appear incorrectly for 64-bit computers

 
The information in this article applies to:
  • DameWare Remote Support - Version(s) All

Issue
When you open the Registry view in NT Utilities for a remote 64-bit computer, the registry appears incomplete. This is because certain registry keys are redirected for 64-bit computers. Currently, DameWare does not support registry redirection, but we have logged a feature request for a future release.

For additional information about registry redirection, see the following MSDN article: http://msdn.microsoft.com/en-us/library/aa384253(v=vs.85).aspx.

Workaround
Connect to the 64-bit computer's registry over the network in Registry Editor.

To connect to a remote 64-bit computer's registry in Registry Editor:

  1. Open Registry Editor:
    1. Click Start > Run.
    2. Enter regedit.
    3. Click OK.
  2. From the File menu, select Connect Network Registry.
  3. In the text field, enter the name or IP address for the remote computer.
  4. Click OK.
  5. In the Enter Network Password dialog, enter credentials to access the remote computer, and then click OK.

Registry Editor displays the full registry for the remote computer.

 


Knowledgebase Article: #400107
Category: General Information
O/S Info: Windows 7, Windows Server 2008, Windows Vista, Windows XP
Last Revised: Wednesday, June 13, 2012
Keywords: dntu, key
Description: This article explains why users cannot access the complete registry for remote 64-bit computers with NT Utilities.
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