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DameWare Mini Remote Control Client Agent MSI Builder neglects custom settings when creating remote agent installers

 
The information in this article applies to:
  • DameWare Remote Support - Version(s) 7.9
  • DameWare Mini Remote Control - Version(s) 7.9

 

DameWare Mini Remote Control Client Agent MSI Builder neglects custom settings when creating remote agent installers

DameWare v7.5.9.1 HotFix 1 resolves an issue with the DameWare Mini Remote Control Client Agent MSI Builder that causes it to build client agent installers with the default settings, regardless of any custom entries.

This hotfix requires DameWare Mini Remote Control 7.5.9.1 or DameWare NT Utilities 7.5.9.1, and there are two different versions:

If you have both Mini Remote Control and NT Utilities installed, apply the appropriate hotfix to both products in their respective installation folders.

To apply the hotfix for 32-bit installations:

1.    Close any DameWare Mini Remote Control Client Agent MSI Builder windows you have open.

2.    Replace the following file(s) with the file in this archive, according to the product(s) you have installed.

o    DameWare Mini Remote Control 7.5 on 32-bit Windows:
C:\Program Files\SolarWinds\DameWare Mini Remote Control 7.5\DWRCSMSI.exe

o    DameWare NT Utilities 7.5 on 32-bit Windows:
C:\Program Files\SolarWinds\DameWare NT Utilities 7.5\DWRCSMSI.exe

o    DameWare Mini Remote Control 7.5 on 64-bit Windows:
C:\Program Files (x86)\SolarWinds\DameWare Mini Remote Control 7.5\DWRCSMSI.exe

o    DameWare NT Utilities 7.5 on 64-bit Windows:
C:\Program Files (x86)\SolarWinds\DameWare NT Utilities 7.5\DWRCSMSI.exe

Note: If you have the 64-bit version of Mini Remote Control installed, complete the procedure for 64-bit installations.

3.    Rerun the DameWare Mini Remote Control Client Agent MSI Builder.

4.    Click Build MSI for each profile you created. You do not need to re-enter your settings.

To apply the hotfix for 64-bit installations:

1.    Close any DameWare Mini Remote Control Client Agent MSI Builder windows you have open.

2.    Replace the following file with the file in this archive:
C:\Program Files\SolarWinds\DameWare Mini Remote Control 7.5\DWRCSMSI.exe

3.    Rerun the DameWare Mini Remote Control Client Agent MSI Builder.

Click Build MSI for each profile you created. You do not need to re-enter your settings.

Knowledgebase Article: #300096
Category: Troubleshooting
Last Revised: Thursday, February 23, 2012
Keywords: hotfix
Description: DameWare v7.5.9.1 HotFix 1 resolves an issue with the DameWare Mini Remote Control Client Agent MSI Builder that causes it to build client agent installers with the default settings, regardless of any custom entries.
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