Winsock Connect Error:
System Error: 11004
The requested name is valid and was found in the database, but it does not have
the correct associated data being resolved for.
Winsock Errors are Microsoft Windows Sockets (TCP) errors, not DameWare errors,
and are not directly related to DameWare software.
This specific Winsock error implies some type of Names Resolution issue
network environment. DameWare software does not directly perform
any type of Names Resolution, it simply asks the Operating System to perform all Names Resolution, and this error is being returned by the Operating System to the software.
Therefore, if the
machine is being entered by its Host Name or FQDN (fully qualified domain name),
try using the IP address instead. This may resolve the issue.
This error message could also be related to entering the Host
Name or IP address
into the DameWare Mini Remote Control (DMRC) program's Remote Connect dialog
in an invalid format.
A Host Name or IP address cannot be entered
followed by a colon and the port number. For example, 192.168.1.100:6129
or SUPPORT:6129 are not valid Host Names or IP addresses, and would certainly
cause a Winsock 11004 error to occur. Port number is specified
under Settings, on the Remote Options tab.
Correcting Names Resolution and/or formatting issues will allow DameWare software
to work properly in the aforementioned scenario.