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Troubleshooting "System Error: 51 - Windows cannot find the network path"

The information in this article applies to:
  • DameWare Remote Support
  • DameWare Mini Remote Control

The Mini Remote Control Program will work over any TCP connection as long as there is TCP connectivity between the two machines and

System Error: 51
Windows cannot find the network path. Verify that the network path is correct and the destination computer is not busy or turned off.  If Windows still cannot find the network path, contact your network administrator.


This error is not directly related to DameWare software.  It is most likely a configuration issue on the local machine or on the network and can be duplicated outside of DameWare software by attempting to map a drive to a shared resource on the remote machine (i.e. Net use X: \\IP-Address\Admin$ or Net Use X:  \\HostName\Admin$). 

Ensure NetBios is enabled (i.e. NetBios over IP (NetBT/WINS), NetBios over IPX, etc.).  Also, verify that "File & Printer Sharing" is installed on the remote machine(s).  If the remote machine(s) is on a different subnet or behind a firewall, then all necessary "File & Printer Sharing" ports  (i.e. 137-139/445) must be open on all routers between the subnets for DameWare NT Utilities to work properly.  This is also true for DameWare Mini Remote Control program to have the ability to remotely install, start, stop, or remove its Client Agent Service.

Knowledgebase Article: #300061
Category: Troubleshooting
O/S Info: Microsoft Windows 95/98/Me Microsoft Windows NT4/2000/XP/2003/Vista/2008/Windows 7
Last Revised: Thursday, April 01, 2004
Keywords: system, error, 51, cannot find network path, error_rem_not_list
Description: These errors are not directly related to the DameWare NT Utilities & DameWare Mini Remote Control programs. Common causes and troubleshooting tips for common Operating System configuration & implementation errors.
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